Client Overview
A homeowner in Manchester, living in a three-bedroom semi-detached house, sought professional help after struggling with persistent damp and mould issues. The family had already spent significant money on multiple treatments—none of which had worked. The problem was only getting worse, affecting their health and daily life.
Why Dampdoctor?
The homeowner specifically wanted an independent surveyor with professional qualifications to provide an expert assessment. Dampdoctor’s team of qualified building surveyors and construction engineers were chosen for their expertise and reputation for delivering clear, effective solutions.
The Problem
- Strong musty damp smells throughout the house
- Mould growth affecting shoes, clothes, and furniture
- Family members experiencing respiratory issues and persistent illness
- Ongoing moisture problems despite previous costly treatments
Our Approach
- Comprehensive Survey & Diagnosis
- A detailed on-site inspection was conducted to identify the root causes of moisture buildup.
- Using advanced diagnostic tools, multiple underlying damp sources were found.
- Clear, Actionable Recommendations
- Instead of a one-size-fits-all approach, Dampdoctor provided the homeowner with a clear roadmap outlining specific corrective measures.
- The recommendations put the client in control, giving them the knowledge and confidence to make informed decisions.
- Targeted Treatment & Long-Term Solution
- A combination of tailored moisture management solutions was implemented to eliminate damp at the source.
- Ventilation and insulation improvements ensured a long-lasting, healthy living environment.
The Results
✔ The family’s health improved, with no further illness related to damp exposure.
✔ The strong damp smell disappeared, and no new mould growth occurred.
✔ The homeowner fully understood the process and was able to manage the project with confidence.
✔ A cost-effective, long-term solution—finally, an end to years of ineffective treatments.
Client Feedback
“We had spent so much money on different treatments that never worked. Dampdoctor was the first company to actually diagnose the real cause and give us a proper solution. The step-by-step plan made everything clear, and within weeks, we noticed a huge difference to our health. Our home finally feels fresh and healthy again!” Shermaine Liptrot, Manchester.
